Customer Due Diligence Explained: Meaning, Types, Process, and Risks
Customer Due Diligence is the process banks and other regulated financial firms use to know who their customers are, verify key facts, assess risk, and monitor for suspicious activity. In plain terms, it is how a financial institution decides whether a customer relationship is legitimate, understandable, and safe to maintain. It sits at the center of anti-money laundering, fraud prevention, sanctions compliance, and sound banking operations.